Terms of Service

Effective Date:17 May 2025

Welcome to LoveTunes. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Overview

These Terms and Conditions govern your use of our website and services. LoveTunes reserves the right to modify these terms at any time without prior notice.

2. Products and Pricing

  • All products are listed in Ringgit Malaysia (RM).

  • Prices and availability may change without notice.

  • We strive to ensure that product descriptions and images are accurate, but we cannot guarantee that all content is 100% error-free.

3. Orders and Payments

  • Orders are confirmed only after full payment is received.

  • We accept payments via local credit cards, debit cards, online banking and e-wallet payments (GrabPay, Touch 'n' Go & Shopee Pay) via secured third-party payment gateway.

  • A confirmation email will be sent upon successful order placement.

4. Shipping and Delivery

  • Orders are typically processed within 5 working days.

  • Delivery times depend on your location and chosen shipping method.

  • LoveTunes is not responsible for delays caused by third-party delivery services.

5. Returns and Exchanges

  • We accept returns/exchanges within 7 days for items that are unworn, unwashed, and with original packaging.

  • Return shipping costs are borne by the customer unless the item is faulty or incorrect.

  • Please refer to our [Returns & Refund Policy] for full details.

6. Intellectual Property

All content on this website (logos, images, text, design) belongs to LoveTunes and may not be copied or used without permission.

7. Limitation of Liability

LoveTunes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Privacy

By using our website, you agree to our Privacy Policy.

9. Governing Law

These terms are governed by the laws of Malaysia. Any disputes shall be resolved in the Malaysian courts.

10. Contact Us

For any questions, please contact us at:
Email: lovetunesbaby@gmail.com
Phone: +6014-8051720